Delete Your Account

The quickest way, right from your phone:

1. Open doingbetter and go to Settings.
2. Tap Account, then Delete account.
3. Confirm. Your account and data are scheduled for permanent deletion.

Prefer we handle it? Email admin@doingbetter.ai from the email address on your account with the subject “Delete my account.” We will verify it is you and take care of it.

When your account is deleted, we permanently remove:

• your profile and email address;
• your conversation history and transcripts;
• your journal entries and mood history;
• everything Maya remembers about you (core and long-term memory).

A small amount of information may be retained only where the law requires it, such as records of transactions for tax and accounting. Anything we keep for those purposes is limited to what is necessary, and anonymized or aggregated analytics that can no longer identify you may be retained.

Deletion is completed within 30 days of your request. Once done, it cannot be undone, so please export your journal first if you want to keep it.

Deleting your account does not automatically cancel an active subscription, because billing is managed by the app stores. To stop future charges, also cancel your subscription in your Google Play or App Store account settings.