Privacy Policy
We respect your privacy. This policy explains what data we collect, how we use it, and your rights.
Last updated: February 2026
Introduction
At doingbetter, we believe that privacy is fundamental to your wellbeing journey. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI coaching application.
By using doingbetter, you agree to the practices described in this policy. We are committed to being transparent about our data practices and giving you control over your information.
What We Collect
Account Information
- Email address
- Device ID
- Optional: First name (for personalization)
Session Data
- Session metadata (duration, timestamps)
- Session transcripts (for continuity)
- Voice recordings (processed in real-time)
Usage Data
- Subscription status
- Anonymous usage analytics
- App performance metrics
We do NOT sell personal data.
Voice Data
- Used only to provide coaching sessions
- May be processed by third-party AI providers (e.g., OpenAI)
- Not used for advertising or training without consent
How We Use Data
We use your data to:
- 1Deliver personalized coaching sessions
- 2Maintain conversation continuity between sessions
- 3Improve product quality and user experience
- 4Handle subscriptions and billing
- 5Provide customer support when needed
- 6Send important updates about the service
Third Parties
We use trusted providers for:
Payments
Stripe for subscription billing
Speech Processing
OpenAI for voice-to-text
AI Responses
OpenAI for coaching conversations
Infrastructure
Secure cloud hosting
Only the minimum required data is shared with these providers. All third parties are vetted for privacy and security compliance.
Data Retention
We keep data only as long as necessary to operate the service:
- Account data: Retained while your account is active
- Session transcripts: Retained for 12 months (for continuity)
- Voice recordings: Not stored after processing
- Analytics: Anonymized after 24 months
Users may request deletion at any time. Contact us at admin@doingbetter.ai and we will process your request within 30 days.
Security
We apply industry-standard security practices:
- End-to-end encryption for voice sessions
- Secure HTTPS connections
- Regular security audits
- Limited employee access to user data
- Compliance with GDPR and applicable regulations
No system is perfect, but we take protection seriously and continuously improve our security measures.
Your Rights
You have the right to:
Access
Request a copy of your data
Deletion
Request complete deletion of your account and data
Correction
Update or correct your information
Portability
Export your data in a standard format
Cancellation
Cancel subscriptions at any time
To exercise your rights, contact us at:
admin@doingbetter.aiNot Medical Advice
Important Disclaimer
This app does not provide medical, psychiatric, or therapeutic services. It is designed for general wellness support and emotional wellbeing.
If you are in crisis, please contact your local emergency services or a mental health professional immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will:
- Notify you via email or in-app notification
- Update the "Last updated" date at the top of this page
- Post the updated policy here with a summary of changes
Continued use of doingbetter after changes constitutes acceptance of the updated policy.
Questions?
If you have any questions about this Privacy Policy, please contact us.
admin@doingbetter.ai